Services | INDUSTRIES

Retail & Ecommerce

The e-commerce industry gets more and more competitive every year. To offer a flawless buying experience, you need AI-driven tools that can provide instant and personalized assistance to customers.
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How can we help

Problem:

Modern consumers expect extremely fast, but personalized communication delivered 24/7

Our solution:
A Unidatalab chatbot can resolve the majority of customer queries in no time, reducing the number of customers having to reach out to the contact center. This way you can ensure excellent and cost-effective customer service. 
Problem:

Irrelevant search results can urge customers to leave your online shop.

Our solution:
Using our AI expertise, we can significantly enhance the relevancy of your search results. What is more, we can build a system that would customize the results to your shopper’s preferences and shopping history, thus increasing their buying potential.
Problem:

Many customers leave online shops without buying anything because they are not sure what they want.

Our solution:
We can build an AI-powered recommendation system that can suggest products to customers based on their demographics, purchase history and overall consumer behavior.
Problem:

When expanding to a global market, it can be difficult to localize customer experience to each country.

Our solution:
Unidatalab can help you create a flawless shopping experience for customers from every country. We can build chatbots that can communicate in multiple languages as well as localize your search engine and recommendation system.
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Our differentiation points:

Strong ties with academia

Our entire team has rich academic background (including 4 PhDs and 3 Assistant Professors)

Dedicated and experienced engineering team

We built our own progressive rollout flow that allows us to deliver flawless risk-free solutions.

Easy integration of next generation AI technologies

We take care of the integration of our solutions and manage the entire project life cycle from idea to production
Ready to unlock the power of AI for your business?

Get in touch with us.





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